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Spare Parts Purchase and Repair Guide Download
You can buy original spare parts and repair tools from HONOR's authorized spare parts sales partners and through the HONOR self-repair page you can find and download the latest repair guides for your product model.
*Please read the repair guide carefully before doing self-repair, HONOR will not be responsible for any losses and damages caused by your or any related party's failure to properly follow the repair guide.
Self-Repair Video Guide
With the self-repair video guide, you can view each step of disassembling and assembling more intuitively.
*Self-repair video is for reference only, please check the repair guide for more complete content.
Sustainability in HONOR Products
We are committed to the principle of reducing the impact on the environment, while providing high-quality products and services to hundreds of millions of consumers.
We pledge to achieve carbon neutrality in our own operation by 2045 Reduce carbon emissions by 88% against 2022 and use 100% renewable energy
Professional Repairer
The professional repairer has the technical competence to repair cordless phones and complies with the applicable regulations for repairers of electrical equipment in the Member States where it operates.
Professional repairers must register on our website to obtain a professional repair guide.
Professional repairers can purchase additional original spare parts from HONOR's authorized spare parts sales partners.
Before carrying out self-repair, please download and carefully read the corresponding repair guide, and purchase the necessary spare parts and tools as outlined in the guide.
Failures caused by users disassembling and repairing the device themselves are not covered by HONOR's warranty. Therefore, we recommend that if you experience any failures with your in-warranty device, please contact an HONOR authorized service center for repairs.
If your device does not work properly after a self-repair, please send it to an HONOR authorized service center for testing and repair. Please note that HONOR is not responsible for any failures caused by user self-repairs.
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