App 内打开

HONOR Platform Notice

Welcome to Honor Platform, an E-commerce platform that includes our corporate website, HONOR Store, and HONOR CLUB. HONOR commits to protecting the privacy of our users and has implemented appropriate security measures. If you would like to learn more about how HONOR processes your personal data, please read the HONOR Platform Privacy Statement .

To log in to your account, you must first agree to the HONOR PLATFORM TERMS OF USE. If you do not agree, you may only browse the site as a guest.

By checking the applicable boxes below, I agree that HONOR Technologies France S.A.S.U may store and use my email address and phone number to keep me updated on its products, services, and offers:

All

Email

SMS

I agree to receive advertisement on third-party platforms (Facebook and Google). I may withdraw my consent at any time as mentioned in HONOR Platform Privacy Statement.

My data will not be disclosed to third parties unless I give my consent or there is a legal basis for such a disclosure. I may withdraw my consent to the use of my data at any time without stating reasons, either wholly or limited to certain data, uses, and/or means of communication. I can do this by clicking the unsubscribe link in SMS or email messages.

Cancel Accept

The Watch Prompts Me to Enter the Password

SHARE

The Watch Prompts Me to Enter the Password

Problem

The watch prompts me to enter the password.

Cause

Check whether the watch version and Sports & Health app are the latest. If not, upgrade them to the latest versions.

Detach the watch and wear it again to check whether the watch prompts you to enter the password.
The watch locks after you detach it. You must enter the password to access the watch screen after you wear it again.
Check whether the watch is upgrading or restarting.
The watch locks during restart and upgrade. You must enter the password to access the watch screen.

Properly wear the watch to ensure that watch fits the wrist (properly tight). Do not wear it on the carpal bone and keep the sensor on the rear cover of the watch clean, dry, and unobstructed.

SHARE

微信扫描二维码分享文章

分享给朋友分享到朋友圈

Thank you for helping us grow better!

Your response has been submitted successfully!

Hotline
uk.support@hihonor.com
Live Chat
Mon-Sat: 09:00 – 18:00

More Support

Hotline Support

Hotline: 08000113152

Email Support

uk.support@honor.com