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My phone/tablet overheats when watching videos or live streaming content

My phone/tablet overheats when watching videos or live streaming content

Problem:

My phone/tablet overheats when watching videos or live streaming content.

Cause:

When watching videos or live streaming content, your phone/tablet screen remains on while the CPU and GPU work continuously. This increases power consumption and your phone/tablet may heat up, especially when mobile data is in use.

Solution:

  1. Open Settings, and enable automatic screen brightness adjustment to reduce power consumption.
  2. It is recommended that you lower the media volume in speaker mode to avoid excessive power consumption and overheating.
  3. Disable the real-time commenting feature to further reduce power consumption and heating.
  4. It is recommended that you watch videos or live broadcasts in a stable network environment.

    Your phone's/tablet's antenna and other hardware are put under a heavy load when you're watching videos online or live streaming, especially when the signal is unstable. This is because your phone/tablet increases signal reception and transmission power automatically, resulting in power consumption increasing and heat being generated.

  5. If you are watching an HD video, the power consumption may increase due to a high video resolution. Try lowering the video resolution to see if this resolves the problem.
  6. Avoid playing games or watching videos while charging your phone/tablet, as this may make the overheating worse.
  7. Close background apps that are not in use to avoid excessive power consumption and overheating.

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