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Unable to delete photos from Gallery > Discover > PEOPLE or THINGS
| Unable to delete photos from Gallery > Discover > PEOPLE or THINGS |
Problem:
Photos in the PEOPLE or THINGS category on the Discover tab in Gallery cannot be deleted.
Cause:
Deleting photos from the PEOPLE or THINGS category on the Discover tab in Gallery requires your phone to be connected to the Internet. If your phone is not connected to the Internet, an error message will be displayed to indicate that it failed to delete the photos.
Solution:
Ensure that your phone is connected to the Internet by checking if web pages can open properly, then try again.
- Delete the photos directly from the Discover tab in Gallery.
- Open Files and try to delete the photos from .
-
Clear Gallery data
- For Magic UI 4.X and 5.0: Open Settings, search and open Apps. In the top right corner, tap
> Show system processes. Find Gallery/Media/Media Storage/Media Storage, then tap Gallery/Media/Media Storage/Media Storage > Storage > Clear data. - For Magic UI 6.X/MagicOS 7.X/MagicOS 8.0: Open Settings, search and open Apps. In the top right corner, tap
> Show system processes. Find Media Library, then tap Storage > Clear data. - Restart the phone.
- For Magic UI 4.X and 5.0: Open Settings, search and open Apps. In the top right corner, tap
Note:
- When you have erased Gallery data, all favorite markers will be voided and will have to be added again.
- You may need to regenerate Highlights (Memories) and Discover (Create) albums. Here's how:
- For versions below MagicOS 8.0: Your Gallery will re-analyze your data to regenerate these albums. This process starts when your phone is charging, the screen is off, and the battery level is above 50%. It may take a while for the Hightlights and Discover albums to appear again.
- For versions above MagicOS 8.0: Go to Gallery > Albums, then swipe down a few times and select "Start now". Oncethe analysis is complete, the Hightlights and Discover albums will appear again.
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