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Contact information such as profile picture and company name is missing

Contact information such as profile picture and company name is missing

Cause:

This may occur because Simple layout or Simple view has been enabled. In that mode, contacts' profile picture, company, position, and IM account information are hidden.

Solution:

Disable Simple layout/Simple view by doing the following:

  • Go to Contacts > > Settings > Display preferences > Simple view, and disable Simple view.

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