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Honor Questionnaire (hereinafter referred to as the “Questionnaire”) is provided by Honor Technologies Germany GmbH, incorporated and existing under the laws of Germany, with its registered office located at Toulouser Allee 27, 40211 Düsseldorf, Germany and whose registered number is HRB 92037 (hereinafter referred to as “Honor”, "we", "us", or "our").
1. What Data Do We Collect About You?
The collected personal data is in line with the questions asked and is only linked to your HONOR ID but not to your personal details.
The personal data includes and refers to:
● Smartphone purchase journey details: e.g., model used, motivations, information channel, considerations, and purchase channel.
● Smartphone user experience: e.g., overall satisfaction, pain points, smartphone usage behavior, and improvement suggestions.
● Software user experience: e.g., satisfaction levels, challenges, and suggestions for enhancement.
● Optional personal information: e.g., gender, age, work, income.
2. How Do We Use Your Data?
We collect your personal data through this Questionnaire to analyze your experience with HONOR products and software. The analyzed data is strictly utilized for business analysis and enhancing user experience for HONOR smartphones and software.
3. How Do We Store Your Data?
Honor is committed to upholding applicable regulatory frameworks and collaborates to safeguard your data within the European Union (EU) and the United Kingdom (UK). All data processing hereunder occurs in our data centers located in Frankfurt, Germany, and no data is transferred outside of this region. Furthermore, all data transfers are encrypted using robust security measures.
Personal data collected will be retained for 1-year post-collection, unless objections arise. After the retention period, data will be deleted or pseudonymized, unless legal requirements dictate otherwise.
4. How Do We Share Your Data?
Your personal data is stored in the EU/UK. In order to successfully conduct business analysis, we may entrust HONOR affiliates in the EU/UK to process your personal information. We ensure that the same level of data protection rights apply when sharing your data with our affiliates in the EU as well in the UK.
5. What Are Your Rights and How to Contact Us?
You have the following rights:
● Right of access: Confirm if your data is being processed and request a copy.
● Right to rectification: Correct inaccuracies and complete incomplete data.
● Right to erasure ("Right to be forgotten"): Request deletion of your personal data.
● Right to restriction of processing: Request processing restrictions in certain cases.
● Right to data portability: Receive personal data in a machine-readable format for transfer.
● Right to object: Object to processing for purposes under legitimate interest.
● Right to withdraw consent: Withdraw prior consent if applicable.
If you need to exercise your privacy rights, lodge a complaint, or consult with our Data Protection Officer (DPO) about privacy protection, please contact us by visiting the Privacy Questions page, we will reply as soon as possible.
You can also contact our European Data Protection Officer at the following address:
Address:
Honor DPO Office
Honor Technologies Germany GmbH
Toulouser Allee 27, 40211 Düsseldorf, Germany
You have the right to lodge a complaint with the data protection authority in your country/region.
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Landmark Office Space, 450 Brook Drive, Green Park, Reading, RG2 6UU United Kingdom.
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