Extended Warranty (hereinafter referred to as "the service") is a service provided by Honor Technology (Malaysia) Sdn. Bhd. (Registration No.: 202101003804 (1404103-P)) with registered office at Level 18 Menara Binjai 2 Jalan Binjai 50450 Kuala Lumpur (“HONOR”). This agreement is an effective contract between you and us regarding Extended Warranty Service. Please read carefully and understand this service agreement. This agreement constitutes a legal document that is binding on both parties. Your use of this service means that you agree to this agreement. If you do not agree to this agreement, please stop the operation or purchase, and you will not be able to enjoy the benefit of this service.

1. Eligibility Criteria
To purchase the HONOR Care service (currently applicable for 1 Year Extended Warranty only):
1.1 Customers must purchase mobile phones and tablets launched after August 1, 2022, include but not limit to HONOR X8 5G, HONOR 70, HONOR Pad 8, HONOR Pad X8, HONOR X6, HONOR X9a, HONOR X9b.
1.2 Customers must purchase the above eligible device from HONOR Experience store, HONOR Display Zone, HONOR Online Store, Shopee Mall, Lazada Mall and any other authorized platform and the device is still within 10 months from the purchase date.
1.3 The device has no any other extended warranty right registered.
1.4 Every eligible device can purchase once only.

2. Customers must produce the valid proof of purchase of the Applicable Model(s) for verification purposes. Eligibility of the Customers for the redemption or purchase of the Service is subject to the Customer’s submission of the valid proof of purchase and the relevant details.

3. Below are the specific terms and conditions applicable to the Extended Warranty:
3.1 The Extended Warranty is subject to the same terms as HONOR’s standard warranty service terms outlined in the HONOR Warranty Policy, available at https://www.honor.com/my/support/warranty-policy/.
3.2 Customers are advised to check on HONOR Website for any latest changes to the terms of the Warranty Policy which can be updated from time to time by the Organizer.

4. The Service is non-refundable and non-transferable. If the Customers successfully replaced the device, the replacement device will inherit remaining period of the extended warranty purchased.

5. Customers agree and provide consent to HONOR to the use of any personal data as provided by the Customers for the purposes of the provision of the Service in line with the applicable personal data protection laws and regulations, to the extent that any personal data provided shall only be processed and be used by HONOR for lawful purpose directly related to the Service, including but not limited to the purposes of promotional events, advertising, marketing and any administrative matters to facilitate the management and provision of the Service by HONOR.

6. By providing the personal data, Customers confirm that they had read, understood, and agreed to be bound by HONOR’s Privacy Policy stated at https://www.honor.com/my/support/service-privacy-notice/. Customers further agree that HONOR and/or its agent and/or its third-party service providers may contact them by telephone, email, or such other method in connection with the Service.

7. By redeeming or purchasing the Service, customers agree to be bound by the Terms and Conditions hereinafter provided and HONOR’s decisions shall be final, and binding and no correspondence or appeals will be entertained. HONOR reserves the rights to add, amend or vary these Terms and Conditions without any prior notice to the Customer.

8. To the fullest extent permissible by laws, Customers agree to discharge and release HONOR and its employees, officers, directors, shareholders, agents, representatives, parent companies, affiliates, subsidiaries, licensees, advertising, promotion, and fulfilment agencies, from any liabilities and claims (including from breach of contract, tort, negligence, or any other cause of actions at law or equity) arising out of or in any way connected to the Service.

9. The Service and the Terms and Conditions herein shall be governed by the laws of Malaysia.