falsehttps://www.honor.com/sa-ar/?intcid=marketing:sa-ar:officialsite-to-store:everypage:country-selector:20180620Saudi Arabiaاللغة العربية
falsehttps://www.honor.com/ae-en/?intcid=marketing:uae-en:officialsite-to-store:everypage:country-selector:20180620United Arab EmiratesEnglish
falsehttps://www.honor.com/ae-ar/?intcid=marketing:uae-ar:officialsite-to-store:everypage:country-selector:20180620United Arab Emiratesاللغة العربية
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HONOR Platform Notice
Welcome to HONOR Platform which is an E-commerce platform consisting of our corporate website, HONOR Store and HONOR CLUB. HONOR commits to protect the privacy of its users adopting the appropriates security measures.
The computer is unable to power on when I use it for the first time
Before powering on your computer for the first time, plug in the charger to disable Shipping mode. Otherwise, your computer will not power on.
Please check whether the power cord is plugged into the correct charging port. The power charging port is usually on the left side of the computer and there is a power indicator light next to it.
When powering on the computer, press the power button until the keyboard light or the screen lights up. Please do not press and hold the power button, as long press will not power on the computer.
It is recommended that you use the standard charger to charge for more than 30 minutes before trying to power on the computer.
If the issue persists, bring your computer, proof of purchase, and warranty to an authorized HONOR Customer Service Center for assistance.