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What should I do if I forget my password?
| What should I do if I forget my password? |
I. If your phone number/email address is still in use
You can reset your password with the client on your phone/tablet:
(1) If you are not logged in: Go to the account login page inSettings on your phone/tablet and select Forgot password.
(2) If you are logged in: Go to Account center > Account & security > Change password.
II. If your phone number/email address is no longer in use
If you have a deactivated phone number/email address and cannot reset your password, you can change the linked phone number/email address first (How can I make changes to my HONOR ID if my phone number/email address is no longer in use? ) and then reset your password with the newly linked phone number/email address.
If the above solution cannot solve the problem, please contact HONOR Customer Service.
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