Phone or tablet stops charging when the charging progress reaches 80%, and other FAQs related to Smart Charge

Phone or tablet stops charging when the charging progress reaches 80%, and other FAQs related to Smart Charge

Problem:

When the phone or tablet battery is charged to 80% or higher, charging stops and the charging icon disappears.
A Smart Charge dialog box is displayed in the notification panel on the phone or tablet, or the Battery screen in Settings indicates that Smart Charge is enabled.

Cause:

The Smart Charge is a battery protection mechanism. It is a protection mechanism.

The AI smart battery management effectively extends the Battery lifespan. When the charging protection function of Smart Charge is enabled, a notification will be displayed. It is advised that you enable Smart Charge to better protect your device's battery.

Solution:

Method 1: To fully charge your phone immediately, touch Resume Charging in the Smart Charge dialog box in the notification panel. If you touch GOT IT, Smart Charge will continue to protect your battery.

Method 2: Turn off Smart Charge by going to Settings > Battery > More battery settings > Smart Charge. This helps prolong the battery lifespan. (If this switch is not available, it indicates that your device does not currently support this function.)

If the issue persists, it may not be caused by Smart Charge. In this case, back up your data and take your device and proof of purchase to an HONOR Authorized Service Center for assistance.

① Information about charging habits is only used locally and will not be backed up or uploaded to the cloud.

② Smart Charge does not take effect for all users, and it depends on users' charging habits. The features and GUIs may vary according to the product and software version.

FAQs related to Smart Charge:

FAQs		Troubleshooting
What is Smart Charge? How can it protect the battery?		Smart Charge is a new battery protection feature to effectively prolong the battery lifespan. It can manage the charging state intelligently to prevent the battery from dwelling in a full state-of-charge for a long time when you keep the device charged.
Will the charging speed and power be affected if Smart Charge is enabled?		No. Smart Charge is designed for users who are used to charging for a long time. It will not affect the charging speed and power, and can effectively prolong the battery lifespan. It is recommended that you keep this feature enabled.
Will Smart Charge increase power consumption and shorten the battery life?		No. The battery life and power consumption depend on the usage scenarios and battery aging status. Smart Charge is designed to slow down battery aging. It won't affect the power consumption and battery life of the device.
My device still charges to 100% after Smart Charge is enabled. Why?		Smart Charge does not take effect in all charging scenarios for all users, and it depends on users' charging habits. The possible cause is that your phone/tablet has not detected the habit of charging for an extended period of time. Please refer to the actual situation.
Will my device heat up if I enable Smart Charge?		No. Smart Charge is a battery protection feature that does not increase power consumption or cause your device to heat up. It is recommended that you keep this feature enabled.
My phone/tablet cannot be recharged to 100% when it is connected to a power bank with Smart Charge enabled. Why?		The device will stop charging when the battery is over 80% inSmart Charge mode. The power bank will regard the device as disconnected by default and stop the power supply. Once charging stops, keep the power bank on, reconnect the charger, and tap Resume Charging.