Store
Choose Your Country or Region
GLOBAL
ASIA PACIFIC
EUROPE
LATIN AMERICA
MIDDLE EAST & AFRICA
logo

我的荣耀 开启荣耀之旅

打开
App 内打开

Third-party cached images in Gallery

Third-party cached images in Gallery

Third-party apps may cache images to avoid having to load them repeatedly and to reduce data usage. Therefore, if there are cached images or suspected junk images in Gallery, perform the following to troubleshoot:

1 Hide the album containing cached or junk images

Go to Gallery > Albums > > Hide albums.Toggle the switch on for the album that you want to hide.

2 Block the album containing cached or junk images

Albums that have been synced to the cloud cannot be blocked.

Go to Gallery > Albums > Others, touch the album you want to block, then touch the icon in the upper right corner.

To unblock an album, go to Gallery > Albums > Others > View blocked albums, find the album, and touch Unblock.

3 Delete cached images from Gallery or Files

  1. Delete the cached images from Gallery.
  2. If an image still appears after you delete it, touch the image thumbnail, then touch in the upper right corner to view its save path. Back up data of the third-party app, find the save path of the image in Files, delete the folders of cached third-party images in batches, uninstall the third-party app, and check whether the issue is resolved.

4 Clear Gallery data

  1. Open Settings, then search for and touch Apps. Find Gallery in the apps list, then go to Gallery > Storage > CLEAR DATA.
  1. Open Settings, search for and touch Apps, then go to > Show system processes. Find Media Storage in the apps list, then go to Media Storage > Storage > CLEAR DATA.

Clear data will restore Highlights and remove the My favorites, Discover, and photos in Shared albums. You will need to configure the related settings again after performing those operations.

微信扫描二维码分享文章

Thank you for helping us grow better!
Your response has been submitted successfully!

More Support

Hotline Support
Hotline: 1800-88-5645
More Support More Support
Share to
Copied successfully
WhatsApp
Telegram