Store
Choose Your Country or Region
GLOBAL
ASIA PACIFIC
EUROPE
LATIN AMERICA
MIDDLE EAST & AFRICA
logo

我的荣耀 开启荣耀之旅

打开
App 内打开

Camera won't open

Camera won't open

If Camera won't open, perform the following to troubleshoot:

1. Check whether any apps are using the camera

For Android phones, the camera can only be accessed by one app at a time. Some apps such as Flashlight and QR code scanner apps may not release the camera promptly due to their design.

  • Close the app that is using the camera and try again.
  • If you cannot determine which app is using the camera, restart your phone and try again.

2. Restart the device

Some apps do not release Camera after it was used, which can be the reason why it can't be opened. Try restarting your device and opening Camera once again.

3. Clear Camera data

Open Settings, search for and access Apps, locate Camera, then go to Storage > CLEAR DATA.

This operation will reset the camera settings, but will not affect items in Gallery.

4. Check the camera permission for third-party apps

If the app that fails to open the camera is a third-party app, open Settings, search for and access App permissions, touch Take photos or videos/Camera, and enable the permission for the app.

5. Restore your phone to its factory settings

Back up your data and restore your phone to its factory settings:

Open Settings, search for and access Factory data reset, and follow the onscreen instructions to complete the task.

微信扫描二维码分享文章

Thank you for helping us grow better!
Your response has been submitted successfully!

More Support

Hotline Support
Hotline: 1800-88-5645
More Support More Support
Share to
Copied successfully
WhatsApp
Telegram