Date: [7^th Nov] 2024

1. 365 Days Screen Protection Service

The 365 Days Screen Protection Service for HONOR Magic V2 and Magic V3 Series ( “Service”) is provided by Honor Technology (Malaysia) Sdn. Bhd. (Registration No.: 202101003804 (1404103-P)) with registered office at Level 18 Menara Binjai 2 Jalan Binjai 50450 Kuala Lumpur (“HONOR”).

2. Service Contents

The Service include:

a) 180 days screen crack protection：Within 180 days from the device purchase date, customers who purchased HONOR Magic V2 or Magic V3 Series (“Customers”) are entitled to get one (1) time free screen replacement with paying RM 60 labor fee only from the Selected Service Centers (as defined below) in the event that the device is accidentally dropped, collided or squeezed during normal use which causes the screen to be broken or cracked.

b) Half price screen replacement : Within 365 days from the device purchase date, customers who purchased HONOR Magic V2 or Magic V3 Series (“Customers”) are entitled to purchase up to one (1) time of the Service at 50% discount from the Selected Service Centers (as defined below) in the event that the device is accidentally dropped, collided or squeezed during normal use which causes the screen to be broken or cracked.

3. Below are the specific terms applicable to the 180 screen crack protection:

(a) The Service can only be offered by the selected Honor Authorised Service Centers below (“Selected Service Centers”):

(i) Service Center – KL Pandan Indah
(ii) Service Center – KL Pavilion Embassy
(iii) Service Center – Johor Bahru
(iv) Service Center – Penang Prai
(v) Service Center – KK (operated by Digital Marque)
(vi) Service Center – Subang Sunway Geo
(vii) Service Center –Penang Gurney Paragon

(b) Internal or external screen cracked, damaged, or broken due to accidental collision, falling or dropping only.

(c) Screen crack replacement which are covered under the Screen Protection will be free of charge but a service fee of RM60 will be charged only. Please note that this Screen Protection can only be claimed for one time per device and additional fees may be chargeable if there is any other parts damage as diagnosed by HONOR Authorized Service Center, kindly refer to https://www.hihonor.com/my/support/sparepart-price/ for the list of spare part price. If you require any repair assistance, please contact our or visit any HONOR Authorized Service Center located at https://www.hihonor.com/my/support/service-center/.

(d) Any damage resulted and/or caused by any of the incidents below will be excluded from the Screen Protection and Back Cover Protection.

(i) Damage caused by theft, sand, water damage, corrosion, battery leakage, commercial usage;
(ii) Problems or defects caused by unauthorized modifications or failure to follow the manufacturer’s installation, operation, or maintenance instructions;
(iii) Damage that does not occur within the Screen Protection or Back Cover Protection period; and/or
(iv) Damage that is intentionally or deliberately caused by the Customers.

(e) (e) The Service is non-refundable and non-transferable. If the Customers successfully replaced the device, the replacement device will inherit remaining period of the extended warranty purchased.

4. Below are the specific terms applicable to the Half Price Screen Replacement Service:

(a) The Service is only applicable to HONOR Magic V2 and Magic V3 Series.

(b) The Service is valid for 15 days from the Service purchase date (“Validity Period”) and customer(s) must redeem and use the Service within the Validity Period. The Service shall become invalid and expired automatically after the Validity Period.

(c) After purchasing the Service, Customer(s) is not required to pay any additional charges for the screen replacement in accordance with (e) below. However, additional charges may be imposed if there are any other damaged parts which are diagnosed or if the device is out of warranty as confirmed by the Selected Service Centers. For the list of spare part price kindly refer to https://www.hihonor.com/my/support/sparepart-price/.

(d) Please note that the following conditions are applicable to the Service:

(e) Any screen damage resulted and/or caused by any of the incidents below will be excluded from the Service:

(g) The Validity Period for the Service has expired, or the Service has been used.

(h) Damage that does not occur within the Validity Period; and/or

(i) Damage that is intentionally or deliberately caused by the Customers.

Reminder to Customer(s):

Customer(s) is advised to purchase this Service only upon confirming with the Selected Service Centers that the device screen is damaged or cracked and the Service is required (eg. when the 6 months screen crack protection has expired or is being used previously).

5. Disclaimer of Liability

To the extent permitted by law, HONOR is not responsible for any of the following:

(i) The loss of your records or data.

(ii) All kinds of indirect losses caused by product damage (including but not limited to personal injury, loss of income or profits, loss of reputation, mental damage, loss of downtime and lost labor, etc. Any other indirect or incidental damages).

(iii) In any case, the responsibilities of HONOR under this agreement, including but not limited to contract, guarantee, tort and other liabilities, shall not exceed the total service fee paid by you.

6. Customers agree and provide consent to HONOR to the use of any personal data as provided by the Customers for the purposes of the provision of the Service in line with the applicable personal data protection laws and regulations, to the extent that any personal data provided shall only be processed and be used by HONOR for lawful purpose directly related to the Service, including but not limited to the purposes of promotional events, advertising, marketing and any administrative matters to facilitate the management and provision of the Service by HONOR.

7. By providing the personal data, the Customer(s) confirms that (a) he/she agrees and consents to the collection, processing and transfer of your personal data in accordance with the applicable Personal Data Protection laws and regulations; and (b) he/she has read, understood and agreed to be bound by Statement About HONOR Platform and Privacy and HONOR’s Marketing Activities Privacy Statement. The Customer(s) further agrees that HONOR and/or its agent and/or its third-party service providers may contact the Customer(s) by telephone, email or such other method in connection with this Service.

8. To the fullest extent permissible by laws, Customers agree to discharge and release HONOR and its employees, officers, directors, shareholders, agents, representatives, parent companies, affiliates, subsidiaries, licensees, advertising, promotion, and fulfilment agencies, from any liabilities and claims (including from breach of contract, tort, negligence, or any other cause of actions at law or equity) arising out of or in any way connected to the Service.

9. The Service and the Terms and Conditions herein shall be governed by the laws of Malaysia.