There are no Highlights albums
There are no Highlights albums |
Problem:
No Highlights albums are auto-created in Gallery.
Your device creates albums of your best photos and videos selected from Gallery based on time and location information. Photos and videos taken within 12 hours at a location where you go frequently (like your house or workplace) will be gathered in one Highlights album. For photos and videos taken at a location where you don't go frequently, those taken within 48 hours will be put in another Highlights album.
Solution:
For Highlights to work properly, the following requirements must all be met:
- GPS tag is enabled in the Camera settings and Location is enabled on your device so that your photos and videos will have a location tag.
- Your device is connected to a Wi-Fi network (not a personal hotspot) or a mobile data network, and Access to Internet and location info is enabled in Gallery Settings.
- The photos are in .jpg format and on the Camera tab. (To check this, touch the icon in the upper right corner of the photo.)
- There are at least 10 non-duplicate photos/videos taken at the same location.
Note: A photo will be recognized as duplicate if it is taken within 15 seconds or 1 meter from the previous photo, or the content is the same as the previous photo.
- Your device is charging with the screen turned off and the battery level is higher than 50%.
- Wait several days after you shoot photos and videos for a Highlights album to be created.
- If the issue persists, back up your data and take your device and proof of purchase to an authorized Honor Customer Service Center for assistance.
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