FAQ

1. 1. What items can I sell on NorthLadder?

   Smartphones
   Laptops
   Tablets
   Smartwatches

2. 2. How is the trade-in value determined?

   Trade-in value is determined according to the valuation in second-hand markets and the condition of your smartphone.

3. 3. What are your store drop off and home pick up timings?

   You can drop off any time during store hours, you can find specific details on our website. For home pick up, you can schedule a date from the website and our representative will arrange a specific time for pick up.

4. 4. Can I sell more than one device? Do I have to create separate price requests for each device?

   Yes, you can sell up to 3 devices at once by creating a price requests for all of them. Alternatively, in order to save time, our representative can create the additional requests on your behalf and handle additional devices.

5. 5. How can I get in touch with NorthLadder?

   You can directly get in touch with NorthLadder by calling or sending a WhatsApp at 0551804804 or email them at support@northladder.com.